If we are satisfied that a person's behavior violates our conduct rules, our Safety team will decide what course of action is appropriate to take. This page outlines the sanctions the Safety team can impose, as well as a range of additional restrictions we may put in place if we issue a formal warning.
We may also issue cautions, formal warnings or bans for cheating or for violating combat safety rules. Reports about cheating or combat safety are investigated and dealt with by the Veilguard Ref team rather than the Safety team.
All details of any sanctions issued by Legends Tell are subject to our rules for confidentiality.
If we are satisfied that a person's behavior violates our conduct rules then our Safety team will issue either a caution, a formal warning, or a permanent ban, depending on the nature and severity of the incident.
The Safety team will not impose a caution on an individual or give them a formal warning if you have asked us not to do so. We will only override your request if we feel we need to permanently ban someone to remove a substantial risk of serious harm.
We keep a permanent record of all reports and investigation to allow us to identify patterns of behavior over time.
If the reported behavior was an isolated incident that could be construed as acceptable by someone making an honest mistake, or if we consider it reasonable that the individual might not have appreciated that their behavior was unacceptable at the time it took place, then we are likely to issue them with a caution.
The caution system is designed on the principle that most of us make mistakes at one time or another. Our goal is to ensure that they understand clearly what they did wrong and that they engage positively with us to ensure that there are no further problems.
In some circumstances, if we issue a caution, we may also impose a range of additional restrictions. These are always tailored to the specific details of the report, either to further reduce the chance of any repetition of the reported behavior, or to provide additional reassurance for the safety of any injured party.
If we receive a report about an individual for the same behavior they have been cautioned for in the past, then we may issue that player with a formal warning.